Purchasing the finer things

May 23, 2010 vidajimenez

Some call me a shop-a-holic back home but here in Japan I am your average consumer. Shopping here is part of the lifestyle and keeping up with the latest trends is a must. Everywhere you turn there is a boutique or a five-story mall and shoe stores. Where can one begin to explain the consumer’s experience and the transaction process. The customer service and satisfaction you receive from start to finish is unheard of in the United States. For example, when I purchased my Lunarswift Nike running shoes in Osaka one of the employees handed me a screen to find out what I was interested in and  then selected shoes for me to try on. After choosing my favorite pair; she scanned my purchase and wrapped my shoes individually, wrapped the box and covered the box with a rain cover, then kindly walked me to the door bowing to me and thanking me. This must be the reason everyone loves shopping in Japan.The hospitality is such an experience alone, I just hope I can bring this back to the states and apply what I have learned in my own work environment.

Advertisements

Entry Filed under: Assignment,Culture

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to comments via RSS Feed

Blogroll

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 5 other followers

Visitors

POSTS

May 2010
M T W T F S S
    Jun »
 12
3456789
10111213141516
17181920212223
24252627282930
31  

My tweets

 
%d bloggers like this: